Amadeus Essentials: From Basics to Advanced Techniques

Learn the essentials of Amadeus, the leading travel reservation system, in this beginner-friendly course. Master booking flights, managing reservations, and optimizing travel arrangements.

Created by

Embernxt IT Solutions

02:10:15 Hours

2 Enrolled

    • (0 Reviews)

English

Last Updated

Sat, 28-Sep-2024

Course Description

Embark on a comprehensive journey into the world of travel technology with our Amadeus Training Course. Designed for beginners and aspiring travel professionals, this course provides a step-by-step guide to mastering Amadeus, one of the most widely used Global Distribution Systems (GDS) in the travel industry.


From creating your first Passenger Name Record (PNR) to advanced booking techniques, you'll gain hands-on experience with real-world scenarios. Learn to navigate flight schedules, manage seat reservations, handle pricing and ticketing, and much more. Our carefully structured modules ensure a smooth learning curve, building your confidence and skills progressively.


By the end of this course, you'll be equipped with the knowledge to efficiently use Amadeus for various travel booking tasks, setting you on the path to success in the travel and tourism sector. Whether you're starting a career in travel or looking to enhance your technical skills, this course provides the foundation you need to thrive in the dynamic world of travel reservations.

What will I learn?

  • Understanding of Amadeus's role in the travel industry
  • Proficiency in PNR management (creation, modification, interpretation)
  • Skills in flight search, comparison, and booking
  • Ability to handle customer requests and preferences
  • Understanding of fare options and pricing structures
  • Competence in managing complex itineraries and bookings
  • Skills in providing comprehensive flight information to customers
  • Ability to complete the full booking process, including ticketing

Requirements

  • Basic computer skills
  • Familiarity with Amadeus interface and navigation
  • Understanding of airline operations and fare concepts
  • Knowledge of PNR structure and lifecycle
  • Basic understanding of Amadeus command structure
  • Familiarity with flight booking processes
  • Knowledge of common SSR (Special Service Request) types
  • Understanding of basic fare calculation and pricing structures

Frequently Asked Question

Amadeus is a leading Global Distribution System (GDS) used in the travel industry for booking flights, hotels, and other travel services.

Amadeus provides various help features within the system. The course will teach you how to access and use these help functions effectively.

PNR stands for Passenger Name Record. It's a record in the Amadeus system that contains all the details of a traveler's itinerary.

The course will teach you the specific commands to add passenger names to a PNR in Amadeus.

Remarks are general comments added to a PNR. OSI (Other Service Information) elements are used to send free-format information to airlines.

The course will teach you commands to display available flights for specific routes and dates.

Schedule displays show flights for specific dates, while timetable displays show all flights regardless of date.

Amadeus Master Pricer is a powerful fare search tool that provides a wide range of fare options and combinations.

Fare families are groups of fares with similar fare conditions and services, helping to simplify fare comparisons.

The course will teach you how to access seat maps and book specific seats using Amadeus commands.

An SSR (Special Service Request) explosion is a method to quickly add multiple standard SSRs to a PNR.

TST stands for Transitional Stored Ticket. It's a record containing fare and pricing information for a specific itinerary.

The course will teach you the step-by-step process of issuing a ticket, including necessary commands and checks.

Dual city pair search allows you to search for flights between two city pairs simultaneously, useful for complex itineraries.

Queues are holding areas for PNRs that require attention or action, helping to organize workflow in travel agencies.

The five mandatory PNR elements are Name, Itinerary, Contact, Ticketing, and Received From. The course will explain each in detail.

Embernxt IT Solutions

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Free

Lectures

32

Skill Level

Beginner

Expiry Period

Lifetime
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